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Refund Policy

At JCS iLEARN, we strive to deliver high-quality training and learning experiences. However, we understand that circumstances may arise where a refund request is necessary. Please review our refund policy below.

1. Program Registrations (Students/Individuals)

  • Cancellation within 7 days of registration – Full refund (if the program has not yet started).
  • After program commencement – No refunds will be issued once training has begun.
  • Transfer option – Instead of a refund, you may choose to transfer your registration to another upcoming program (subject to availability).

2. Institutional/Corporate Training

  • Advance payments/booking fees are non-refundable.
  • If the program is postponed by JCS iLEARN, the amount will be adjusted against rescheduled dates.
  • If canceled by the institution/company after confirmation, no refund will be issued.

3. Technical Issues (Online Programs)

If you are unable to access a session due to verified technical issues from our side, we will either reschedule the session or issue a partial refund based on the session missed.

4. Refund Processing

  • Approved refunds will be processed within 10-15 business days to the original payment method.
  • Any transaction or gateway fees are non-refundable.

5. Contact for Refunds

For refund-related queries, please write to us at:

support@jcsilearn.com